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Polynesian Spa
Polynesian Spa

Polynesian Spa

Hinemoa St, Rotorua

The Basics

Two different springs feed the pools at Polynesian Spa. One provides more acidic waters, which can relieve tired muscles; the other provides more alkaline waters, which can nourish the skin. Visitors can choose from among different pools—such as a private pool, family pool, or adults-only pool—many of which overlook Lake Rotorua. Book a facial or massage, or splurge on a package that combines treatments and facilities. You can reserve your bathing time online before you arrive.

Many guided tours of Rotorua include some time at Polynesian Spa, alongside other attractions like thermal geyser and mud pool parks, and Maori cultural shows. Some tours depart from Rotorua, while others come from farther afield.

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Recent reviews from experiences in Rotorua

star-5
Tauranga/Rotorua shire excursio
Kathy_K, Mar 2020
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
Thoroughly enjoyed our day on this tour. Well organized and paced. The Polynesian Spa was a unique and relaxing experience, and the Maori Village was really interesting. Highly recommend this tour!
star-5
Geysers and Spa
Brandy_I, Mar 2020
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
The tour operator is excellent. We had a wonderful time and we were on time to get back to the ship.
star-5
Excellent
akrief2020, Jan 2020
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
Great tour to learn about a geothermal village. Very well organized and enjoyable. The Polynesian spa was a great way to end the day. Highly recommend!!!
star-5
Wonderful excursion to Rotarua, spa & lunch-loved it
Karen_P, Mar 2020
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
Relaxed & easy all round- pick up was right there. Driver & guide at rotorua great- friendly & informative. Lunch was delicious. Spa beautiful. Loved it & would recommend to anyone. Thankyou
star-5
A great way to learn and relaz
Sherry M, Nov 2019
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
We had a wonderful morning visit to the living Maori village where they grilled corn on the cob for us in a thermal geyser. The dance performance was interesting and informative. After lunch we went to a Polynesian spa where we relaxed in the warm thermal waters before returning to our ship.
star-5
Excellent
Wing_L, Feb 2020
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
Excellent tour seeing the geothermal village and show and the visiting the spa for an hour afterwards. Natalie, the driver/guide was fantastic. She's a UK transplant and made me want to move there as well.
star-4
Spa was great
kelvinbaker2019, Nov 2019
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
What an enjoyable tour... the living village was amazing.. the best corn 🌽 I have ever had cooked in the hot spring waters. The Polynesian Spa was great...so relaxing and beneficial...
star-5
Wonderful
Elaine_G, Jan 2020
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
Excellent and efficient itinerary. Nicely paced and lots of beautiful NZ scenery. Natalie was provided a wonderful experience. All attractions were good.
star-5
A well run excursion
Brenda_H, Dec 2019
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
Natalie was so professional and informative. The spa was also great but hope to have a little more time.
star-5
LindaM
Linda_M, Nov 2019
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
This tour had a lot of history. Our guide was from the village and was so interesting telling us about growing up there. She also sang some of her heritage history songs and explained everything. The geysers were amazing. We saw a traditional Maori dance which later the New Zealand Rugby team does before each game to intimidate their opponents.
star-5
Best day tour of this trip
Lynne D, Oct 2019
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
We were looking to relaxing in a spa environment. This was great! Different pools of differing temperatures were available to soak in. Also included was a trip to a Mauri village were they cooked us some corn on cob in the geothermal vats. Geyster was a nice extra. dancers demonstrated their cultural dances
star-5
All time favourite tour of all time
MissusM_88, Jan 2019
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa
This tour was by far the best tour we have done in all our travels. Buddy was our tour guide and knew Rotorua very well.Buddy even made time to take us to a kiwi fruit farm on the way back to port.

Things to Know Before You Go

  • Swimwear (made from synthetic materials, not cotton) is mandatory in the public pools, but optional in the private pools.

  • For safety reasons, a minimum of two adults (over age 15) per private pool is required.

  • The spa has an on-site gift shop and café.

  • Remove jewelry before entering the pools, as the minerals in the water can discolor some metals.

  • Some spa packages include towels and lockers; otherwise, you can rent them if needed.

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How to Get There

Just south of the Government Gardens on the edge of Lake Rotorua, Polynesian Spa is easy to reach on foot from many parts of central Rotorua. If you’ll be arriving by vehicle, there’s plenty of free parking nearby.

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Trip ideas

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When to Get There

Polynesian Spa is open year-round, every day from morning through night, with last pool entry 45 minutes before closing. As the water is heated, you can use the outdoor pools even in winter.

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Orakei Korako

For a different kind of geothermal experience, check out the Orakei Korako Geothermal Park, about halfway between Rotorua and Taupo. Terraces covered in boiling springs and vibrant colors are surrounded by native bush and crisscrossed with boardwalks. Accessible only by boat from the parking area, Orakei Korako feels a bit like a different world.

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