Arthur's Pass Full-Day Tour Includes TranzAlpine Express Train from Christchurch

Thank for taking the time to submit your review. Great to hear that you thought the jet boating was the highlight.

Thanks for the great review and recommendation, Leslie! Scotty is one of our most popular driver/guides and he often gets a lot of great reviews thanks to his charisma, going-the-extra-mile approach, and expert knowledge of this area of New Zealand. It's a shame to hear the train was a little late, which doesn't happen often, but I'm glad that Scotty certainly made up for this slight delay and I'll be sure to pass on your kind words when I next speak to him! Thanks again and I hope you get to visit Christchurch and Arthur's Pass again soon!

Thanks for the awesome review! Our Arthur's Pass tour explores a beautiful part of the South Island of NZ and, as you mentioned, is packed full of great activities including a TranzAlpine Train and sheep farm visit, as well as lunch and a fun jet boat ride (if option is selected). I'm pleased you enjoyed so many aspects of this tour and thanks for the recommendation! I hope you get to explore this incredible part of the country again soon!

Thank you for taking the time to submit this review. It is disappointing to learn that you did not consider the train journey long enough and that the driver appeared to give priority to his American customers over you and your travelling companion. With regard to the train journey the sector that you travelled is by far the most spectacular and after Arthurs Pass the train goes into a tunnel through the mountains to the West Coast and on leaving the tunnel the scenery is nowhere as impressive. Also by just doing this sector of the train journey it allows us to include all of the other activities and sightseeing in the day. With regard to your comments relating to the driver he has been spoken with and sincerely apologises if he treated you any differently from any other customers on the day. This was never his attention and he was truly shocked and horrified that you thought that he had. You will see from all of the other excellent reviews of this product that the way the day is organised and the level of service provided that this product has until now had nothing but great reviews.

Thank you for the great review of your Kaikoura Whale Watch tour. It's unfortunate that you weren't able to do the Arthurs Pass Tour on that particular day, but we will always look for an alternative tour if minimum numbers are not met for your desired dates, and it looks like your alternative tour turned out to be a great day out anyway. It's also awesome to hear you had such a nice time with your driver/guide Rob. I have passed on your kind words to him and he is really pleased. Thanks again for the review and I hope you get to visit Christchurch again soon.

Thank you for the great review! We're really glad you had such a nice day with us on your day tour to Arthurs Pass. There certainly is a lot packed into that day, from the TranzAlpine train from Springfield to Arthurs Pass, to the following Jet Boat ride and Farm Tour in the afternoon. We feel it's one of the most comprehensive experiences of that area of New Zealand. And rain or sunshine, it's such a beautiful slice of the country to visit. Thanks again for the glowing review and recommendation. We hope you visit NZ again at some point in the future!

Thanks for the review! I am pleased you enjoyed yourself on your Arthurs Pass Day Tour. I'm sorry to hear your kids had less fun. With regard to this tour being more orientated towards adults, there is some truth that many of the activities such as guided tour through the alps, train journey, etc, would be more suitable for adults. With that said, we have had many children join this tour and have really enjoyed the jet boating option and sheep farm part of the tour - as both can be really entertaining. Any way, it is nice to hear that your guide did a good job in keeping them entertained. I'll be sure to pass on your nice comments. Thanks again for the review and I hope you get to visit NZ again some time soon!