Arrival Transfer from the Airport in Port Vila to the Hotel

Driver was very courteous and gave us an overview of Efate during the drive. The bus was comfortable.

Driver was waiting for us. Cold water was appreciated too. Thankyou driver for smooth transfer to the ferry.

Driver was waiting for me by his booth with a sign with my nameee. Gave me a cold bottle of water. Very happy

Was there waiting for us at the booth, had taken us out too the bus and gave us cold bottled water! Have us a bit of a tour of Port Vila and had also helped us get our luggage inside the hotel! Highly recommend

My ride worked out perfectly, driver was waiting for me and gave me a running commentary of the country and city on the way to my hotel. Could not have asked for more.

We were welcomed with a bottle of water. The staff were very friendly and before we new it we were on the bus to our resort. We also used them on our way back to the airport and the driver was there 30 minutes before the organised pick up time. Very punctual. We will use them again next time we travel to Vanuatu.

Our flight arrived nearly 9 PM and we had to wait around a bit for the bags then we went through the custom checking. When we came outside, the driver already waited for us and he greeted with smile, no complaints and gave all of us a small bottle of water which was nice and refreshing, We got dropped off at the hotel (only 8 mins drive from the airport) It was a short trip but very pleasant experience. Highly recommended.

our driver was waiting for us with a smile, van was icy cold. our driver pointed out a lot places to visited.

Nice clean bus and friendly service with a smile. Our driver shared some facts about Vanuatu while we waited for another couple using this service. Would highly recommend :)

When I arrive at the airport and after I went through custom, I did not see anyone from Viator. I have used this service in a lot of countries and never had a problem. This I went outside and did not see anyone either. I waited almost one hour and decided to buy a sim card and call the number on the reservation. The person answering said that he will call the driver. A few moment later the driver showed up. He said that he was at the airport behind a desk in a booth on the left side of the arrival. Well, I think that even if he did not see me he should have started looking in the airport to find me as everyone had gone. The ride to the hotel was fine and the driver pretty nice.